FAQ
Clear answers before launch.
No invented statistics and no unsupported prices.
MzansiGo
Is MzansiGo live yet?
MzansiGo is preparing for pilot launch. Registration and support pathways are available, and live service availability will be published only when approved.
MzansiGo
Can I download the app from the stores?
Yes. Download the MzansiGo Rider or Driver app from the official Apple App Store or Google Play in the Download MzansiGo section.
MzansiGo
Does MzansiGo publish trip prices on the website?
The website explains the pricing philosophy. Public rate tables are not published until approved from the current pricing source of truth.
MzansiGo
How does pickup safety work?
The intended pickup flow shows the Driver and Vehicle, confirms the registration, verifies the trip-specific QR and then moves the trip into progress.
MzansiGo
How do Drivers see earnings?
Driver-facing product screens show trip information and what the Driver earns before accepting, where the active product flow supports it.
MzansiGo
What is GoGuardian?
GoGuardian is the MzansiGo trip safety experience direction: visible safety state, trusted-contact sharing where enabled and clearer in-trip safety context.